Dear Gaymond Wong,
On behalf of my family and I thank you for your helpfulness, kindness and compassion right from the first phone call. You are an answer to my prayer. Not only was I dealing with the sadness of my mom's passing but I was also overwhelmed with the daunting task of planning her funeral. I had no idea what to do and so when you advised me with each step to take, you lifted the weight from my shoulders. I am forever grateful.Anyone who has the pleasure of meeting/talking with you is most certainly blessed.
I would like to thank you so much for the excellent care that you have given to my friend Terry LeMoigne after the recent death of her husband Alain.
From my first call to Alternatives from Peace Arch Hospital, I was greeted very compassionately by your staff. They quickly made the arrangements for Alain's body to be picked up. Then, a kind offer was made for Terry to call back to have someone come to her home to discuss Alain's Arrangements. Once home, we decided to call right away and you were able to come over.
Your warm and compassionate approach was so very much appreciated. At a time when Terry's heart was so raw and mind so shocked, you were able to present her with all the necessary details and took lots of time to answer her questions.
Afterwards, she felt so relieved to have met with you so quickly and have the Arrangements put into place. What a heavy load you were able to take off her shoulders.
I was so pleased with our visit and learned so many things from you. If I didn't have my own Pre-Arrangements in place, I definitely would have made them with Alternatives. I have already highly recommended your company and will be very please to continue. I also really appreciate your reasonable pricing.
With much appreciation,
I would like to express my gratitude for the excellent service we received from Alternatives Funeral & Cremation Services in Cloverdale, BC. From my first call onward the staff were amazingly kind, compassionate and helpful in tending to my needs. The care towards myself and family by Megan von Bergermann was completely outstanding. She made things a little easier for me to deal with at a very devastating time in my life. Her warmth, care and concern shone through consistently with every dealing I had with her. Attention was paid to meet all my needs and in a timely fashion. She truly was a pleasure to deal with. Martin Scholz whom I only dealt with once, was also very pleasant, caring and thorough.
It is nice to know that in a time of such sorrow, pain and grief, people like this are able to step up to help make an uncomfortable situation as palatable as possible.
A sincere thank you,
When my sister died suddenly last month, despite the disbelief, I was grateful she had made prior arrangements with Alternatives caring representative in her home. The call to advise of her death and arrange for her transfer was received with warmth and compassion, along with scheduling a meeting next day with their Funeral Director, Cody Baker. As I was the only one who saw my sister the day she died, Cody set up a private viewing for my nephews and me on the weekend a few days later, returning after her cremation with her ashes, death certificates and documentation needed to go through airport security for her son.
While the above speaks to Alternatives and Cody's diligence with details, what we experienced were services from a company that offered gentle concern, blended with professionalism.
I highly recommend Alternatives for their personal, optional 'no frills' touch, particularly holding meetings at one's home. For a private person like my sister, her viewing honored the simplicity of what we knew she would have wished, yet provided warmth and dignity with candles and soft background music. It is a very stressful time, but knowing her wishes were in place had value beyond measure.
Dorothy B. Blandford (Rev.)
White Rock, B.C.
To the Staff of Alternatives,
I wish to thank all of you for the personal care you gave me this last year on the passing of my husband Leslie Randall in July and my son Thomas Randall in December. Being of senior age and living in Assisted Living residence it is harder to keep up with things in every way, and I'm lucky to know that my family will be well advised when I pass on. Thanks again.
To The Alternative Staff,
It is with many heartfelt thanks for the emotional and physical support you offered our family. Please continue to do your wonderful work and all the best for the holiday season.
To the Alternatives staff,
With sincere appreciation and warmest thanks to you for your professionalism, your kindness and caring. Sincerely,
To the Alternatives staff, I just wanted to thank you for being so sensitive and so helpful when I needed it. You are so good at what you do and such a special person. Thank you, I won't forget.
Everything was handled very well by the Alternatives staff, and we appreciate it very much.
It was a great pleasure working with Alternatives to setup the service this year. We really appreciate your support. Thank you so much
To the Alternatives staff,
Thank you so much for everything you've done for us! You have our deepest gratitude.
Thank you for the care and respect you showed our mum.
I would like to extend our sincere thanks to the professionalism and courtesy shown to our family from your employee John Romeyn. Thank you very much John for all you have done for us at this time in our lives and helping us deal with this terrible time in our life. You made it much easier for us and took a load off of our shoulders. We did not know which way to turn or look and you John gave us room to breath and focus on what else we had to do to focus on our dear Daniels arrangements like contacting friends and so fourth.. and please John thank you to your daughter as well... thank you for all. For Johns employer please i would highly recommend John for his performance above and beyond.
Dear Mr. Little,
We would like to thank you for your kindness and generosity to our family. When both John's mother Sylvia, and Ann's mother Aase passed away in 2014, we were blessed to have Zane take care of their final arrangements. Everything was handled beautifully, far beyond our expectations. It was a difficult year for our family, but you and Zane made it less so.
Hi Danny, I can't possibly thank you enough for your kindness and attention today with my family in helping to make the arrangement for our mom. It went so smoothly, thanks to you.
Thank you very much for handling the remains of my precious husband with tact and class. It made it easier for myself and family.
I feel no hesitation in recommending your services to others. Coming to our home made a trying time more comfortable and frankly the cost was more realistic than a funeral home
You were courteous, helped us understand the procedures and showed compassion. The home arrangement was beneficial and convenient for our family as we were all together. The cost was lower in comparison to other services. We were totally satisfied and recommend your services to others.
When my husband was terminally ill at home, we heard through the home care nurse of another family pleased with Alternatives. They were glad to come to our home and talk to the family. We were so impressed. When my husband died, they came the same morning and was arranged in our home. The cost was reasonable and we would highly recommend them.
On behalf of the estate and the members of the family, I thank you very much for the exceptional quality of service you provided.
Thank you so much for all your help. You made it so much easier in planning Mom’s service. We couldn’t have done it without you.
I cannot speak highly enough of your Funeral Director’s kindness, sensitivity, and quiet assurance that all will be taken care of, and professional service. You are fortunate to have such a dedicated person working on behalf of your company.
I was so pleased with your services. Don't know how I would have managed by myself. They helped so much during a difficult time.