There was nothing usual about the circumstances that connected us with Kim and the team at Alternative. The death of our daughter was sudden, happened in another province and during lockdown. We didn't know what to do, we didn't know what we really wanted and we didn't know what was possible, all the while trying to come to terms with shock and grief.
What was important to us was working with people who were professional, knew what to do and could take some of the burden, but more importantly could make whatever we wanted just happen. That's exactly what Kim and the team did. They took care of all the details and nothing was too much or couldn't be done one way or another. All very graciously and respectfully, with great care and compassion.
There was no discussion about "packages" or "set services" it really started with what we wanted to do and then took shape from there. When you lose a loved one, there is nothing that can replace the sense of loss or grief, but those who can make the process steps easier, and special and right for you and your family, and your loved one, that is what matters most.
It's difficult to talk about costs in these testimonials because you want to do the right thing regardless, but still you want to be treated fairly. Also if you haven't done this before, or your asks are unusual (like transporting a loved one across the country) then you are not as informed as you might otherwise be. We do know based on one comparison that the costs were very reasonable (better even) and Kim and the team were transparent and did their best to work with trusted partners who were competitive and would do everything professionally - particularly for the steps that had to be coordinated and conducted out of province. We were also kept appraised of what was happening and when as our daughter made a special journey of her own to make her way to BC for us to see her one last time.
We are so grateful for the compassionate and thoughtful support and all you did in making this part of our journey a little easier. Thank you.
Thank you so much for all your help with the arrangements for my aunt's cremation. Being so far away it was comforting to know you were handling everything for us during a difficult time. My family and I highly recommend Alternatives Funeral and Cremation Services. Geoffrey thank you for your professionalism but mostly for your kindness.
Patty Wells and James McGuckin
In all our shock and grief to find my dad passed away in the early morning
and then to be informed that we needed someone to remove his body was
devastating. You took control of the situation, put my mind at ease.
You made sure our father left with dignity and I thank you my friend.
A heartfelt thank you to Kim and Geoffrey for your kindness, compassion and patience following the loss of my husband, Darren Brien. You helped make he most difficult and heartbreaking time of my life a little easier to manage. I appreciate you both, more than I can express.
I had a passing of a family member today and have been speaking to other funeral homes, as I have never dealt with a death of a family member. I was given a price from another home and it seemed outrageous. I looked at other options in the area and saw your site.
I reached out to the local phone number on your site and was connected with Kim, who I had woken up in her sleep. For someone who was just woken up by a phone call at 11:30 pm, Kim was amazing to speak with.
She was extremely helpful, compassionate and informative, especially since I had just woken her up. After being stressed and on the phone for hours and hours, Kim made the process seem personal and eased the burden of the task ahead. Needless to say, I will be using your company for the cremation.
I would highly recommend to anybody going through the same situation to contact your company.
Kim, thank you so much for all the help that you provided to my family when my dad passed unexpectedly. We are from Prince George and having to deal with arrangements in a strange city can be daunting. You were so kind and really took the extra step to make this difficult time easier to deal with. I thank you again and I will recommend your services to anyone who finds themselves in need of help like we were. I wish you and your family a Merry Christmas and God bless.
Kim was so kind and compassionate after the death of my husband. She came to my home and made things so much easier for me. So much easier than a previous experience that I had had with another Funeral Home after the death of another loved one. I have since recommended Alternatives to friends looking for a Funeral home and they have been equally pleased with Kim's caring ways. I will continue to sing their praises! Thank you!
Thank you for the loving gift of kindness and selflessness during such painful, heart breaking times. Having good people with loving hearts truly help one to get through the tough moments. I can't thank you enough for the amount you have done and helped our family. We feel blessed knowing you and are thankful to have had you be the one that helped get us what we needed in our loss. You're an amazing woman, and team of people!
Crystal (Mike), Mateo & Linden Evenson
Thank you for your kind words and doing things over and above your call of duty. We will always remember you. We're telling our friends about you and the Alternatives Funeral & Cremation Services mostly due to your kindnesses to families.
From Florence & Guy
Our family would like to express to you appreciation and gratitude in honor of our dearly beloved Daisy Victoria Delacy. You made our loss easier to withstand due to your respectful professionalism, courtesy and demonstrated competency guiding us through the process of dealing with our loved one's remains. You excel at your work and we are grateful.
Sincerely Erskine, Nantley, Shelly, Yvette & Paul, Juanita & Sam, and Erskine Jr. & Seanna.
Kudos to Kim Nobert, Manager of "Alternatives Funeral & Cremation Services®", who assisted our family following Dad's death. Our dealings with Kim and her company were so much easier and far less expensive than the other funeral company we have dealt with in the past. We did not have to go back and forth to the funeral parlor, she came to our house three times. Kim was very compassionate, gracious and helpful in getting Dad's affairs in order and we are very grateful to her for that.
Thanks again Kim
This message is for Kim.
I really want to thank you for the compassion in which you showed me the day that I came to your office to say good bye to my aunt. You will never know what being able to do that did for me. Also the way in which you dealt with me will always be remembered, the time you took, which I'm sure you didn't have is greatly appreciated.
You are very good at your job and it is very clear how it is so much more than a job to you. I just wanted to pass on a great deal of thanks to you now that I've had a chance to look back on those days.
Thank you again,
Hi Geoffrey & Kim;
On behalf of my Mother, my Brother and myself, thank you for all your efforts with my father's funeral arrangements. You were sensitive to our needs during such a difficult time in our lives. You did a great job! Much Appreciated.
Thank you very much for handling the remains of my precious husband with tact and class. It made it easier for myself and family.
When my husband was terminally ill at home, we heard through the home care nurse of another family pleased with Alternatives. They were glad to come to our home and talk to the family. We were so impressed. When my husband died, they came the same morning and was arranged in our home. The cost was reasonable and we would highly recommend them.
I cannot speak highly enough of your Funeral Director’s kindness, sensitivity, and quiet assurance that all will be taken care of, and professional service. You are fortunate to have such a dedicated person working on behalf of your company.