Alternatives took care of services for both my mother and my son. I honestly cannot say enough about the entire process. Renee was outstanding, compassionate, patient and well prepared. I would recommend their services at any location. Wonderful staff!
They were a great help during a tough time due to the COVID-19 shutdown.
They were knowledgeable about the whole process, and taking care of most of the paperwork (ie) medical, pension, etc. It really helped relieve the stress and directed us in all the right directions.
Really appreciated Renee's attitude through this sensitive time. They went above and beyond for our mother and our family. Definitely recommend them to anyone.
I have told many friends locally on how well we were treated. Not once did I feel pressured into something that I did not want. I will continue to recommend your services.
Renee provides a wonderful support through the whole process. Thank you to her for her role in making the best of our experience in a time of grief. She is very efficient.
It is with heartfelt thank yous and great recognition that we acknowledge the wonderful management and staff at the Alternatives Funeral and Cremation Services. We recently lost our dear, sweet sister Elsie Varin on July 25. They were very caring, thorough and professional in their care and arrangements, and even supplied ice water at the graveside on a beautiful hot day. Their big chapel was elaborately decorated with several bouquets of fantastic yellow roses, which they delivered to Pleasant Valley Cemetery to encircle her beautiful sky blue casket. They ensured that the family red roses' bouquets were atop the casket. It was a very touching service with Brother James Verhoel officiating with the blessed eulogy. Alternatives Funeral and Cremation Services even ensured that the family and friends were in possession of brochures from the B.C Bereavement Helpline and the North Okanagan Hospice Society Facilitation of Bereavement Programs. Elsie would have been so pleased with the funeral service. It was a wonderful way to say goodbye to Elsie. Thank you again.
Laying a loved one to rest isn't easy, so having knowledgeable assistance combined with compassion and caring people is very helpful and made things easier to bear. Right from the moment we walked in the door we felt welcomed, respected and cared for. Jaron and Renee were willing to spend any amount of time with us that we needed.
I have had several dealings with Alternatives Funeral & Cremation Services and have found each and every connection to be positive, informative and professional. They are extremely compassionate, caring and respectful.
Thank you is not enough for the excellent support, friendliness, efficiency and service that you provided me. Your guidance through this difficult time was very much appreciated, particularly since this was a first for me going through this process. Jaron & Renee made a difficult time in my life a little easier, with sincere gratitude and much love.
Losing a loved one is a very emotional time. I can't begin to tell you how wonderful Alternatives was with preparing and handling our arrangements. Jaron, the Funeral Director, handled my mother's memorial himself, which I felt was very reassuring. His suggestions and warm, professional demeanor were so welcomed during this difficult time. I was very impressed with all the staff and the efficiency of detail. I would recommend Alternatives for everyone and know that your arrangements will be well handled and every detail respected and carried through.
When my husband died in August 2016 Alternative Arrangements was recommended to me. I am extremely grateful for the referral as the kindness, caring and genuine trust that I felt was reassuring during this extremely difficult time. I would highly recommend this company.
“Words really cannot express how grateful we are to of had your support and guidance over these past few months. You are truly a kind and generous soul and I can’t thank-you enough. You made a very tough time in my life a little easier with your calm and warm presence. You are exceptional at what you do”
”Everyone went over and above to help us, answer all of our questions and always took the time to make us feel we were the only people you were dealing with. Thank you!
“A sincere thank you to all at Alternatives for your compassion and assistance during this time of the loss of our mother”
Thank you very much for handling the remains of my precious husband with tact and class. It made it easier for myself and family.
When my husband was terminally ill at home, we heard through the home care nurse of another family pleased with Alternatives. They were glad to come to our home and talk to the family. We were so impressed. When my husband died, they came the same morning and was arranged in our home. The cost was reasonable and we would highly recommend them.
I cannot speak highly enough of your Funeral Director’s kindness, sensitivity, and quiet assurance that all will be taken care of, and professional service. You are fortunate to have such a dedicated person working on behalf of your company.