Even though the death in our family was expected it was the first loss we've encountered so far. We, like so many others no doubt, weren't sure of all of the requirements that must be addressed when a loved one departs. Thankfully we met Christine and she handled our situation with true sincerity and professionalism and alleviated so much stress for us at a time when trying to stay focused wasn't easy. We highly recommend "Alternatives".
We suddenly lost our 22 year old son. Not knowing what to do we called Christine at Alternatives Funeral and Cremation Services .
She is so amazing! She helped us immensely with caring and compassion. Explained what we needed to do without pushing anything. Explained everything they could offer us between Airdrie and Aldergrove , their partner company closer to where he was.
We were asked what it was we thought we would like to do , what would be best suited for our family . She explained all the options they could offer for us from very minimal services to everything we could possibly need and want.
Christine made the worst time that any parent could go through lighter and easier to deal with during a very stressful and emotional time for us. It removed such a burden off us that we could talk to her and feel that our son and ourselves were well taken care of by someone and a company that cared.
We fully recommend Christine and the home to everyone. It is a blessing to have their help during this time.
After my brother Soheil Khadem-Esfahani had passed away on December 5, 2016, Alternatives Funeral & Cremation was taking care of the funeral arrangement. Sheila's body remained in their funeral home until the family members arrived from abroad. We experienced the professional care provided by the management and the staff with kindness and compassion.
We all, my family and friends, are very grateful for the valuable services provided to us the management and staff.
We frequently recommend and introduce this Funeral home to families who are seeking such facilities for their beloved family members or close friends.
Thank you again from everyone in our family.
Fedor F. Khadem
Crissinda, it has taken us some time but we would like to thank you from the bottom of our hearts for your assistance throughout the process of the loss of our father. You and your co workers provided all of the support and guidance we needed to get us through this sad time. Your discretion, thoughtfulness, careful consideration and kindness will always be appreciated and never forgotten!
Receiving your reply to my inquiry, regarding documentation from a service you provided in 1999, this quickly reminds me of the excellent quality and professional service your company extends when peoples needs are the greatest.
Thank you so much.
To Diann, Lorne and all the staff,
On behalf of my family and myself I would like you all to know we could not have had a better more loving,more respectful organization handling my mother, Joan Haskell's celebration of life. You made our lives so much easier during this process. Lorne you are a consummate professional and were so glad you were with us on the day. Diane, we so appreciated you being there when we needed answers I felt like I made a new friend. Your patience was a blessing. May 2014 be a great year for you all.
In March 2014 we very unexpectedly lost our Mother and were referred to Alternatives by a family member who had recently lost her husband. This death event was incredibly hard on all of us, especially our Father. Two days after her death, Lorne braved horrible roads and came out to our small town. With him he brought a much needed sense of comfort and warmth.
When he sat with us, he didn't do any pressured sales pitches, didn't seem rushed, he was very genuine and caring, He was also very knowledgeable in what was required moving forward. He gave us a great information package that carried us through the process of dealing with the government and bank, etc.. Because of his caring attitude and warmth and that of the staff at Alternatives, my family and I Highly recommend Alternatives Funeral Services to anyone who has experienced a loss.
To Diann and Staff
We would like to thank you for your kindness, compassion and help during this time. You and your staff did an awesome job of helping all of us at this time. Thank you again from all of us.
Thank you very much for handling the remains of my precious husband with tact and class. It made it easier for myself and family.
Circumstances arose that made it necessary to utilize your services. We found Alternatives services extremely satisfactory with none of the usual push to spend the hard earned mighty dollar at a very vulnerable time. Thank you for that.
When my husband was terminally ill at home, we heard through the home care nurse of another family pleased with Alternatives. They were glad to come to our home and talk to the family. We were so impressed. When my husband died, they came the same morning and was arranged in our home. The cost was reasonable and we would highly recommend them.
I cannot speak highly enough of your Funeral Director’s kindness, sensitivity, and quiet assurance that all will be taken care of, and professional service. You are fortunate to have such a dedicated person working on behalf of your company.